Property investment involves a significant financial and legal commitment, so we hold ourselves to independently verified standards of conduct, data protection, and financial safeguarding. Below is the detail behind each of our credentials, including the supporting certificates.
The Property Ombudsman
Reference: T14008
Membership of The Property Ombudsman (TPO) scheme means Matras House follows an independent code of practice for how we deal with clients, and gives you access to free, independent dispute resolution if something goes wrong.
Information Commissioner's Office
Reference: ZC104758
Registration with the Information Commissioner's Office (ICO) confirms that Matras House is recognised as a data controller and is accountable for how it collects, stores, and uses personal information under UK data protection law.
Anti-Money Laundering Compliance
Reference: XYML00000219053
Matras House follows Anti-Money Laundering (AML) procedures designed to prevent financial crime in property transactions, including client due diligence and ongoing monitoring in line with UK requirements.
Professional Indemnity Insurance
Reference: 550309365
Professional Indemnity (PI) Insurance provides financial protection for clients in the event of a claim relating to professional advice or services provided by Matras House.