Compliance

Compliance & Credentials

Property investment involves a significant financial and legal commitment, so we hold ourselves to independently verified standards of conduct, data protection, and financial safeguarding. Below is the detail behind each of our credentials, including the supporting certificates.

The Property Ombudsman

Reference: T14008

Membership of The Property Ombudsman (TPO) scheme means Matras House follows an independent code of practice for how we deal with clients, and gives you access to free, independent dispute resolution if something goes wrong.

Information Commissioner's Office

Reference: ZC104758

Registration with the Information Commissioner's Office (ICO) confirms that Matras House is recognised as a data controller and is accountable for how it collects, stores, and uses personal information under UK data protection law.

Anti-Money Laundering Compliance

Reference: XYML00000219053

Matras House follows Anti-Money Laundering (AML) procedures designed to prevent financial crime in property transactions, including client due diligence and ongoing monitoring in line with UK requirements.

Professional Indemnity Insurance

Reference: 550309365

Professional Indemnity (PI) Insurance provides financial protection for clients in the event of a claim relating to professional advice or services provided by Matras House.

Companies House

Matras House Limited is registered with Companies House. You can review our filing history, registered officers, and statutory filings on the public register.

Company number: 17071145

View filing history on Companies House →